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Financial Ombudsman and Stripe Payments (UK) Ltd have received my message

Writer's picture: Shantanu PanigrahiShantanu Panigrahi

We’ve received your message

Inbox

͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

from:    Shantanu Panigrahi <shanpanigrahi3000@gmail.com>

date:     7 Sept 2024, 10:00

subject:               Fwd: We’ve received your message

mailed-by:         gmail.com

 

Dear Financial Ombudsman

 

With reference to my previous two communications to the Financial Ombudsman, the Parliamentary and Health Service Ombudsman is not undertaking the complaint assessment, and neither is Olives Solicitors both referred as attached: ToFOSPHSOStripeCenLonCtyCrtMedCtyCrtCourtofAppeal(CASE OUTCOMESJ00ME572_E35YM660_CA-2023_000750)5Sep2024; ToFinancialOmbudsmanService(Stripe Payments UK_Confidential)4Sep2024

 

So please send me the appropriate FOS complaints form that I am now ready to complete having ascertained the fullest extent of the Criminal Conspiracy Charge against me discussed with Stripe below.

 

Yours sincerely

 

Dr Shantanu Panigrahi

3 Hoath Lane

Wigmore

Gillingham

Kent ME8 0SL

United Kingdom

Tel: 07967789619

 

---------- Forwarded message ---------

From: Stripe <support@stripe.com>

Date: Sat, 7 Sept 2024 at 09:33

Subject: We’ve received your message

 

 

                Stripe   

                Thanks for contacting Stripe!   

 This is just a quick note to let you know we’ve received your message and will respond as soon as we can. In the meantime, feel free to check out our support site where you’ll find a variety of articles which may help answer your question.  

 — The Stripe team       

 Stripe, 354 Oyster Point Blvd, South San Francisco, CA 94080              

 

Need to refer to this message? Use this ID: em_ywdgdm7gaqnonpwxuzgvz1cvrbixmk              

  2 attachments  • Scanned by Gmail

(a) ToFOSPHSOStripeCenLonCtyCrtMedCtyCrtCourtofAppeal(CASE OUTCOMESJ00ME572_E35YM660_CA-2023_000750)5Sep2024

(b) ToFinancialOmbudsmanService(Stripe Payments UK_Confidential)4Sep2024 

 

(a)

CASE OUTCOMES: J00ME572/E35YM660/CA-2023/000750

Inbox

from:    Shantanu Panigrahi <shanpanigrahi3000@gmail.com>

Stripe Support <support@stripe.com>,

Central London DJSKEL <centrallondondjskel@justice.gov.uk>,

Civil Appeals - Registry <civilappeals.registry@justice.gov.uk>

date:     5 Sept 2024, 15:47

subject:               CASE OUTCOMES: J00ME572/E35YM660/CA-2023/000750

mailed-by:         gmail.com

 

Dear Sirs

 

1. There has been no movement today that I was expecting in view of the linked correspondence:

https://www.knowledgeassessmentanddissemination.com/post/your-email-to-phso that I have reviewed as in the following link relating to the support request made to Stripe Payments (UK) Ltd.

 

Forwarded:

 

Logged into Stripe and after checking the Verification Status of the Company that is unchanged, raised a dispute by attaching the full correspondence with the Financial Ombudsman Service to the message, which was:

 

‘’Dear Stripe

 

I requested you for a comprehensive assessment that is up-to-date as matters stand now following my correspondence with the Financial Ombudsman Service as attached: (ToFinancialOmbudsmanService(Stripe Payments UK_Confidential)4Sep2024) unfortunately as I had alluded to Stripe the FOS and rest of the Court and other regulatory apparatus of the State have been attempting to cover up the dastardly crimes of the Constitutional Monarchy on me as is evident from an email that I have just received from Santander Bank that was also referred to the FOS.

 

How does Stripe view this latest submission in the application to have the full Stripe banking services restored to The Conservative Libertarian Publications Limited?

 

Shantanu Panigrahi’’

____________________________________________________________________

Thanks!

We've received your message, and will try to get back to you by email within 24 hours.

____________________________________________________________________

We’ve received your message

Inbox

from:    Stripe <support@stripe.com>

reply-to:              Stripe <notifications@stripe.com>

to:          shanpanigrahi3000@gmail.com

date:     4 Sept 2024, 18:42

subject:               We’ve received your message

mailed-by:         bounce.stripe.com

Signed by:          stripe.com

security:             Standard encryption (TLS) Learn more

:               Important according to Google magic.

                A blue text on a black background Description automatically generated

 

Stripe  

                Thanks for contacting Stripe!  

                This is just a quick note to let you know we’ve received your message and will respond as soon as we can. In the meantime, feel free to check out our support site where you’ll find a variety of articles which may help answer your question.

               — The Stripe team       

                Stripe, 354 Oyster Point Blvd, South San Francisco, CA 94080              

                Need to refer to this message? Use this ID: em_6pgabbbk9m8msnran1g2mchjraj7mk

 

2. At 12.45 pm I therefore checked into the Stripe Account for the Verification and the following was on display:

 

Checked on the Verification Status of The Conservative Libertarian Publications Limited at Stripe through Join It Finance/Payout; and it remains unchanged:

What do you need help with? Select a topic or type your question below.

Your current verification status is:

The Conservative Libertarian Publications Limited

We can no longer support your business

After conducting a further review of your account we’ve determined that we will no longer be able to accept payments on your account moving forward.

You were notified of the reason why your account was closed via the email address that you have registered with Stripe.

If you believe that we’ve misunderstood or miscategorized your business and would like us to conduct another review of your account, please complete the form linked in the email that will direct you to your Stripe Dashboard to provide more information about your business.

If your business is on our Restricted Business list, it is unlikely we will be able to accept payments for you. We will not consider any illegal products or services. Visit the Restricted Business list FAQ for more information.

Stripe SupportProhibited and Restricted Business List - FAQs

 

Did this help solve your issue?

I did not answer the question.

 

3. Sirs, is there to be no resolution of the matter; kindly confirm one way or the other so that I can bring a closure to the proceedings.

 

Yours sincerely

 

Dr Shantanu Panigrahi

3 Hoath Lane

Wigmore

Gillingham

Kent ME8 0SL

United Kingdom

Tel: 07967789619

____________________________________________________________________

Thank you for contacting the Financial Ombudsman Service

Inbox

to:          shanpanigrahi3000@gmail.com

date:     5 Sept 2024, 15:48

subject:               Thank you for contacting the Financial Ombudsman Service

mailed-by:         mailgate3.financial-ombudsman.org.uk

Signed by:          financial-ombudsman.org.uk

security:             Standard encryption (TLS) Learn more

:               Important mainly because it was sent directly to you.

Thank you for contacting the Financial Ombudsman Service, we are a free service set up to resolve disputes with financial businesses, like banks or insurance companies.

 

We’re helping a lot of customers at the moment, so I’m sorry we won’t be able to reply straight away.

 

If you’re contacting us about a new complaint

 

You can find out more about the things we can help with on our website – where you can also use our complaint checker tool to see if your complaint is one we can look at. 

 

If we can help, we will get back to you within 7 days.  Due to the volume of enquiries we receive, we are only able to reply to those customers we can help.

 

If you already have a complaint with us

 

We’ll contact you once your complaint is with a case-handler.

 

However, if you’re experiencing serious financial or health problems, or need to speak to someone urgently, please call us on 0800 023 4567.

 

If we are not able to help you

 

We can only look at complaints about financial businesses (like banks, insurance companies and finance firms). We can’t help with other complaints – for example, about phone and utility companies, council tax or legal services. Please look at our website for more information about other organisations that may be able to help – but they are completely separate from the Financial Ombudsman Service

 

And just to remind you again, if we can help, we will get back to you within 7 days.

 

Thanks,

 

Financial Ombudsman Service

...

 

[Message clipped]  View entire message


Automatic Response

Inbox

from:    Civil Appeals - Registry <civilappeals.registry@justice.gov.uk>

to:          Shantanu Panigrahi <shanpanigrahi3000@gmail.com>

date:     5 Sept 2024, 15:48

subject:               Automatic Response

mailed-by:         justice.gov.uk

Signed by:          justice.gov.uk

security:             Standard encryption (TLS) Learn more

:               Important according to Google magic.

 

Thank you for your email.

 

Legal Representatives

Please note that from Monday 14th February 2022 it is now mandatory for professional users to submit all documents (e.g. bundles, skeleton arguments, application notices etc.) via E-Filing.  General correspondence may be sent by email.

This is pursuant to Practice Direction 51O of the CPR and the Practice Note which supplements it.

For Unrepresented Parties only

URGENT applications should be submitted to the court via email to this address: civilappeals.urgentwork@justice.gov.uk  between 9am and 4.15 pm

What may be deemed as urgent:

Cases where in the interests of justice a substantive decision is required within 7 days.  The types of work listed below fall into this category

•        Child cases

•        Committal appeals

•        Applications for stay of removal

•        Evictions

•        Cases (including ancillary applications) with a hearing listed in the Court of Appeal within the next month

•        Applications for an urgent stay of execution

•        Covid-19 related cases e.g., medical guidance regarding priority patients

NON-URGENT applications should be emailed to: civilappeals.registry@justice.gov.uk 

This auto response is confirmation that your email has been received and you will not receive a separate acknowledgement. Staff will follow the internal processes that have been established to process your application as quickly as possible.

All appellant’s notices will be accepted in the first instance on the basis that they may be rejected at a later date for want of jurisdiction.

Fresh applications for permission to appeal must include:

•             a completed appellant’s notice (form N161)

•             grounds of appeal on a separate sheet

•             The appropriate court fee via your PBA account, a completed Help with Fees form (EX160) or by contacting the RCJ Fees Office on 0203 936 8957 or by emailing RCJfeespayments@justice.gov.uk  between the hours of 10:00am and 16:00pm, Monday to Friday (except bank holidays)

•             a copy of the sealed order being appealed.

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The public counter at E307 (Registry) remains closed, however a drop box facility is available at the main entrance into the Royal Courts of Justice.

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You can find contact details for other courts in other jurisdictions at the Courts & Tribunals Finder.

Customer feedback

The Court of Appeal – Civil Division accepts online complaints through the HMCTS online complaint form: https://www.gov.uk/government/organisations/hm-courts-and-tribunals-service/about/complaints-procedure

The online customer feedback system has been designed to help customers make an administrative complaint through the HM Courts & Tribunals Service process. It will also help us to learn from customer feedback to feed into possible improvements to the way we work.

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This e-mail and any attachments is intended only for the attention of the addressee(s). Its unauthorised use, disclosure, storage or copying is not permitted. If you are not the intended recipient, please destroy all copies and inform the sender by return e-mail. Internet e-mail is not a secure medium. Any reply to this message could be intercepted and read by someone else. Please bear that in mind when deciding whether to send material in response to this message by e-mail. This e-mail (whether you are the sender or the recipient) may be monitored, recorded and retained by the Ministry of Justice. Monitoring / blocking software may be used, and e-mail content may be read at any time. You have a responsibility to ensure laws are not broken when composing or forwarding e-mails and their contents.

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____________________________________________________________________

Automatic reply: CASE OUTCOMES: J00ME572/E35YM660/CA-2023/000750

Inbox

from:    Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>

to:          Shantanu Panigrahi <shanpanigrahi3000@gmail.com>

date:     5 Sept 2024, 15:48

subject:               Automatic reply: CASE OUTCOMES: J00ME572/E35YM660/CA-2023/000750

Signed by:          ombudsman.org.uk

security:             Standard encryption (TLS) Learn more

:               Important according to Google magic.

This is an automated response to confirm we have received your email.  

Please read the section which relates to why you have contacted us. 

You are bringing or have a complaint with us.

    If you are bringing a complaint to us and this is your first contact:

We are sorry that you have had reason to contact us. The best way to submit your complaint to us is to complete our complaint form. You can complete the complaint form online, or you can get copies of our Parliamentary and Health forms (including large print format) on our website.

If you are unsure if your complaint is ready for us to look at, you can find out more on our website.

If you need a different format such as a different language or Braille, or if you need any further support to help you get your complaint to us, you can call us on 0345 015 4033. We can also provide paper copies of the forms. Our opening hours are Monday to Thursday 9am to 4pm, Friday 8.30am to 12pm

2. If you have an existing case with us:

Your email will be added to your case and your caseworker will usually be in contact with you within 15 working days.

3. If you are making an FOI request:

Please resend your email to informationrights@ombudsman.org.uk

You are contacting us from an organisation or MP's office:

    If you are providing records or a response to enquiries on a case, your email will be added to the case and if necessary, the caseworker will be in contact with you. 

    If you have a general query, you will be responded to within 15 working days.

If you are emailing about any of the following, please redirect your email:

        Recruitment – HRSharedservices@ombudsman.org.uk

        Invoicing – invoices@ombudsman.org.uk

...

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____________________________________________________________________

CASE OUTCOMES: J00ME572/E35YM660/CA-2023/000750

Inbox

from:    Central London DJSKEL <centrallondondjskel@justice.gov.uk>

to:          Shantanu Panigrahi <shanpanigrahi3000@gmail.com>

date:     5 Sept 2024, 15:48

subject:               RE: CASE OUTCOMES: J00ME572/E35YM660/CA-2023/000750

mailed-by:         justice.gov.uk

Signed by:          justice.gov.uk

security:             Standard encryption (TLS) Learn more

 

Thank You for your email message which is now in the judicial email inbox. This inbox is only viewed by judiciary and court staffs do not have access to this account. This auto response confirms that the message has arrived and will be dealt with in due course.

 

Thank You

This e-mail and any attachments is intended only for the attention of the addressee(s). Its unauthorised use, disclosure, storage or copying is not permitted. If you are not the intended recipient, please destroy all copies and inform the sender by return e-mail. Internet e-mail is not a secure medium. Any reply to this message could be intercepted and read by someone else. Please bear that in mind when deciding whether to send material in response to this message by e-mail. This e-mail (whether you are the sender or the recipient) may be monitored, recorded and retained by the Ministry of Justice. Monitoring / blocking software may be used, and e-mail content may be read at any time. You have a responsibility to ensure laws are not broken when composing or forwarding e-mails and their contents.

____________________________________________________________________

CASE OUTCOMES: J00ME572/E35YM660/CA-2023/000750

date:     5 Sept 2024, 15:48

subject:               Re: CASE OUTCOMES: J00ME572/E35YM660/CA-2023/000750

Signed by:          stripe.com

security:             Standard encryption (TLS) Learn more

:               Important mainly because it was sent directly to you.

    

           


Stripe                  

 

Your request has not reached our support team

To keep your account secure, we require support requests to be initiated via support.stripe.com.

The quickest way to reach our support team is by visiting support.stripe.com and clicking the Contact support link to chat, request a phone call, or send us a message.

Contact support

                Stripe, 354 Oyster Point Blvd, South San Francisco, CA 94080 

 

(b)

[Confidential] Your complaint about Stripe Payments UK Limited (Our ref:PNX-5264338-J6D2)

Inbox

 

from:    Shantanu Panigrahi <shanpanigrahi3000@gmail.com>

date:     4 Sept 2024, 16:23

subject:               Re: [Confidential] Your complaint about Stripe Payments UK Limited (Our ref:PNX-5264338-J6D2)

mailed-by:         gmail.com

 

Dear Financial Ombudsman

 

I am not at all very good at form filling so you would excuse me if I do not complete this latest form that you have sent me before all the preliminaries have been ascertained.

 

The Parliamentary and Health Service Ombudsman is currently looking into the same matter as you will note from the attached email that I received this morning: FrPHSO (Your email to PHSO_Stripe without Reference)4Sep2024.docx.

 

Additionally, I have asked Olives Solicitors to determine if it has been continuing to act on my behalf over the past 18 months as attached: ToRavinaKerirOliveSolicitorsccKMPTPALS(Is Olives Solicitors Still Acting on my behalf)4Sep2024.docx.

 

Furthermore: the State authorities intervened today with the following two telephone calls, although it is not clear to me what was being conveyed to me with regard to this matter.

At 10.52 am, the Mobile Phone had rung from a Spam Caller dialling from 01204 311 937.

At 1.11 pm the Mobile Phone rang from a Spam Caller dialling from 020 4618 5483.

 

Related to this, the correspondence between Krishna and me this morning ToKrishnaLabidiyoussef(SEORegistrationVAS_TCLS_TCLP-UK)4Sep2024.docx is very important, as you can imagine.

 

That is all the information that I have at this present time. I hope this is sufficient to determine that there is no duplication of investigational effort between these parties concerned about the matter in hand.

 

Yours sincerely

 

Dr Shantanu Panigrahi

3 Hoath Lane

Wigmore

Gillingham

Kent ME8 0SL

United Kingdom

Tel: 07967789619

 

    Our ref

      PNX-5264338-J6D2

    Your ref

   

 Dear Dr Panigrahi

    Your complaint about Stripe Payments UK Limited

    Thanks for cc’ing us into your email. We’ve set up a case for you – the reference number is PNX-5264338-J6D2. Please use this number whenever you contact us.

    We’d like to look into what’s happened and see if we can do to help. We just need some details from you first.

    What we need

    We need you to complete and sign the attached complaint form – and send it back to us.

    Please also send us a copy of the final response you received from the business you’re complaining about or evidence you’ve complained – and anything else you think is important to your complaint.

    There’s no need to send us any original documents.

    If you’d like to talk through this, please give us a call on 0800 023 4567.

    You can return the complaint form and any other documents to us by email at complaint.info@financial‑ombudsman.org.uk, or by post.

    Once we receive the signed form, we’ll be in touch about what happens next.

    In the meantime, you can find out more about what to expect on our website - https://www.financial-ombudsman.org.uk/consumers/expect.

    Please reply by 2 October 2024, using the reference number above. Just so you know, we won’t take the complaint any further until we hear from you.

    Kind regards

    Laurelle Oscar | Customer Help | 0800 023 4 567

    Financial Ombudsman Service | Exchange Tower, London, E14 9SR

    This email has been sent securely using TLS encryption.

    This email is covered by our email disclaimer.

    This email was sent from Financial Ombudsman Service Ltd. Registered in England and Wales. Registered Number: 3725015. Registered Office: Exchange Tower, London, E14 9SR, United Kingdom.

 

 3 attachments  • Scanned by Gmail (as above)

 

(a)  FrPHSO (Your email to PHSO_Stripe without Reference)4Sep2024.docx.

(b) ToRavinaKerirOliveSolicitorsccKMPTPALS(Is Olives Solicitors Still Acting on my behalf)4Sep2024.docx

(c) ToKrishnaLabidiyoussef(SEORegistrationVAS_TCLS_TCLP-UK)4Sep2024.docx

 

(a)

Your email to PHSO

Yahoo/Inbox

 

Phso Enquiries

Wed, 4 Sept at 09:37

 

Good morning

 

Thank you for your email to the Parliamentary and Health Service Ombudsman. Our role is to make final decisions on complaints that the NHS in England, UK government departments and other UK public organisations have not resolved.

 

Unfortunately, complaints about Stripe are not within our remit, but this matter may fall under the remit of the Financial Ombudsman. For further assistance, their contact details are:

 

Phone: 0800 023 4567

 

I am sorry we are unable to help you at this time.

 

Yours sincerely

Alexandra Beaty

Intake Caseworker

Parliamentary and Health Service Ombudsman

T: 0345 015 4033

 

(b)

Is Olive Solicitors Still Acting on my Behalf?

from:    Shantanu Panigrahi <shanpanigrahi3000@gmail.com>

to:          Ravina Karir <ravina@olivessolicitors.com>,

Olivessolicitors Info <info@olivessolicitors.com>

cc:         "KMPTPALS (KENT AND MEDWAY NHS AND SOCIAL CARE PARTNERSHIP TRUST)" <kmpt.pals.kmpt@nhs.net>

date:     4 Sept 2024, 06:36

subject:               Is Olive Solicitors Still Acting on my Behalf?

mailed-by:         gmail.com

 

To

Olives Solicitors

 

Dear Sir/Madam

 

In respect of the linked proceedings: https://www.knowledgeassessmentanddissemination.com/post/criminal-conspiracy-charge-1     please confirm that Olives Solicitors has continued to act on my behalf against State-authorities.

 

Yours sincerely

 

Dr Shantanu Panigrahi

3 Hoath Lane

Wigmore

Gillingham

Kent ME8 0SL

United Kingdom

Tel: 07967789619

 

(c)

Hi: Please follow the directions

from:    Shantanu Panigrahi <shanpanigrahi3000@gmail.com>

to:          Krishna <labidiyoussef63@gmail.com>

date:     4 Sept 2024, 08:06

subject:               Hi: Please follow the directions

mailed-by:         gmail.com

 

Dear Krishna

 

With regard to your communication this morning as attached: FrKrishnaccRavinaKerir(Website error)4Sep2024.docx, please consider registration as attached: VishistaAdvaitaSampradaya(TCLS_TCLP-UK) MEMBERSHIP INFORMATION (b).docx

 

Yours sincerely

 

Dr Shantanu Panigrahi

3 Hoath Lane

Wigmore

Gillingham

Kent ME8 0SL

United Kingdom

Tel: 07967789619

 

 2 attachments  • Scanned by Gmail

(a) FrKrishnaccRavinaKerir(Website error)4Sep2024.docx

(b) VishistaAdvaitaSampradaya(TCLS_TCLP-UK) MEMBERSHIP INFORMATION (b).docx

 

(a)

Website error (Audit report)

shanpanigrahi3000/Inbox

 

Krishna

To:'Shantanu Panigrahi'

Cc:'Ravina Karir'

Wed, 4 Sept at 06:11

 

    Website error (Audit report)

 

    Hi,

    Hope you are doing great.

    I would like to confirm that, you received my last email.

    The reason for asking is that I didn't get any response back from you

    May I send you our price list?

    Thanks & Regards,

 

    Hi,      

    Greetings of the day!

    I was checking your website and see you have a good design and it looks great, but it’s not ranking on Google and other major search engine.

    I’m a SEO Expert and I helped over 2500 businesses rank on the (1st Page on Google). My rates are very affordable.

    May I send you our price list and an affordable quotation with the best offer?

    Thanks,

 

(b)

Hello

 

It is recommended that Members who know me as Friends and Connections as well as those posting in the websites of The Conservative Libertarian Society (TCLS) also become its official members by following the directions in the attachment to this post VishistaAdvaitaSampradaya(TCLS/TCLP-UK) MEMBERSHIP INFORMATION(b).

 

Thanks

 

Shantanu (Leader)

 

VishistaAdvaitaSampradaya(TCLS_TCLP-UK) MEMBERSHIP INFORMATION (b)

 

Dr Shantanu Panigrahi (Swami Shantananda)

Swami/Leader, Vishista Advaita Sampradaya (TCLS/TCLP-UK)

Room D (Shanti Niwas)

3 Hoath Lane

Wigmore

Gillingham

Kent ME8 0SL

United Kingdom

Tel: (44) 07967789619

 

 

Memberships

Become a member of Vishista Advaita Sampradaya (TCLS/TCLP-UK) and learn more about membership, join, or login to manage your membership here.

Shantanu Panigrahi

 

IMPORTANT NOTICE FOR WOULD BE MEMBERS:

 

(a)           PAYMENT OF £10 MEMBERSHIP FEE IS CURRENTLY BEING PROCESSED ONLY THROUGH THE DONATION BUTTON ON THE TOP LEFT HAND CORNER OF THE WEBSITE PAGE.

(b)           PLEASE ALSO SEND YOUR EMAIL ADDRESS (AND OTHER WEB DETAILS THAT ARE AN OPTIONAL REQUIREMENT) TO THE ADMIN AT shantanupanigrahi@yahoo.com.

____________________________________________________________________

Thank you for contacting the Financial Ombudsman Service

Inbox

to:          shanpanigrahi3000@gmail.com

date:     4 Sept 2024, 16:23

subject:               Thank you for contacting the Financial Ombudsman Service

mailed-by:         mailgate3.financial-ombudsman.org.uk

Signed by:          financial-ombudsman.org.uk

security:             Standard encryption (TLS) Learn more

:               Important according to Google magic.

 

Thank you for contacting the Financial Ombudsman Service, we are a free service set up to resolve disputes with financial businesses, like banks or insurance companies.

 

We’re helping a lot of customers at the moment, so I’m sorry we won’t be able to reply straight away.

 

If you’re contacting us about a new complaint

 

You can find out more about the things we can help with on our website – where you can also use our complaint checker tool to see if your complaint is one we can look at. 

 

If we can help, we will get back to you within 7 days.  Due to the volume of enquiries we receive, we are only able to reply to those customers we can help.

 

If you already have a complaint with us

 

We’ll contact you once your complaint is with a case-handler.

 

However, if you’re experiencing serious financial or health problems, or need to speak to someone urgently, please call us on 0800 023 4567.

 

If we are not able to help you

 

We can only look at complaints about financial businesses (like banks, insurance companies and finance firms). We can’t help with other complaints – for example, about phone and utility companies, council tax or legal services. Please look at our website for more information about other organisations that may be able to help – but they are completely separate from the Financial Ombudsman Service

 

And just to remind you again, if we can help, we will get back to you within 7 days.

 

Thanks,

 

Financial Ombudsman Service

 

...

 

[Message clipped]  View entire message

____________________________________________________________________

Thank you for contacting the Financial Ombudsman Service

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to:          shanpanigrahi3000@gmail.com

date:     7 Sept 2024, 10:00

subject:               Thank you for contacting the Financial Ombudsman Service

mailed-by:         mailgate2.financial-ombudsman.org.uk

Signed by:          financial-ombudsman.org.uk

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:               Important mainly because it was sent directly to you.

 

Thank you for contacting the Financial Ombudsman Service, we are a free service set up to resolve disputes with financial businesses, like banks or insurance companies.

We’re helping a lot of customers at the moment, so I’m sorry we won’t be able to reply straight away.

If you’re contacting us about a new complaint

You can find out more about the things we can help with on our website – where you can also use our complaint checker tool to see if your complaint is one we can look at. 

If we can help, we will get back to you within 7 days.  Due to the volume of enquiries we receive, we are only able to reply to those customers we can help.

If you already have a complaint with us

We’ll contact you once your complaint is with a case-handler.

However, if you’re experiencing serious financial or health problems, or need to speak to someone urgently, please call us on 0800 023 4567.

If we are not able to help you

We can only look at complaints about financial businesses (like banks, insurance companies and finance firms). We can’t help with other complaints – for example, about phone and utility companies, council tax or legal services. Please look at our website for more information about other organisations that may be able to help – but they are completely separate from the Financial Ombudsman Service

And just to remind you again, if we can help, we will get back to you within 7 days.

Thanks,

Financial Ombudsman Service

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