Your correspondence - Pay in 3
Yahoo/Sent
Shantanu Panigrahi
To:Forz Khan Khan
Cc:Report SRA
Mon, 25 Nov at 15:02
To
Mr Forz Khan
(Barrister)
Dear Mr Khan
Do you accept the jurisdiction of the Solicitors Regulation Authority to consider my complaint against your practice?
Yours sincerely
Dr Shantanu Panigrahi
3 Hoath Lane
Wigmore
Gillingham
Kent ME8 0SL
United Kingdom
Tel: 07967789619
----- Forwarded message -----
From: Report@sra.org.uk <report@sra.org.uk>
To: 'Shantanu Panigrahi' <shantanupanigrahi@yahoo.com>
Sent: Monday, 25 November 2024 at 14:33:05 GMT
Subject: Your correspondence - Pay in 3
Dear Dr Shantanu Panigrahi
We note we were cc’d into your correspondence to Paypal on 21 November 2024.
Having reviewed your email, your concerns lie with Paypal and appear out of our jurisdiction. However, if you wish to submit a complaint with regards to a solicitor/firm, please provide a full report providing the details of the solicitor/firm and also include evidence of any breach of conduct. The link to our website can be found here: https://www.sra.org.uk/consumers/problems/report-solicitor/ - This link will also provide information and guidance on what concerns we consider. For your ease, attached is the form which you can complete, save and return to us, along with evidence to support the report.
Please note, due to our IT security, we are unable to access links, Dropbox or any similar on-line/cloud storage systems and embedded documents. Please send documents as a word/PDF windows-based attachments only and not by using apple pages.
Yours sincerely,
Assessment and Early Resolution Team
Solicitors Regulation Authority/Awdurdod Rheoleiddio Cyfreithwyr
T: 0370 606 2555
The Cube, 199 Wharfside Street, Birmingham B1 1RN
For alternative formats, email contactcentre@sra.org.uk or telephone 0370 606 2555
For information on how we handle your personal data, see our privacy notice.
This email is intended for the addressee only. This includes any attachments. Its unauthorised use, further processing, storage or copying is not allowed. If you are not the intended recipient, please let the sender know and then destroy all copies.
Please note the sender is not authorised to conclude any contract on behalf of the Solicitors Regulation Authority by email.
We are the regulator of solicitors and law firms in England and Wales. The Solicitors Regulation Authority Limited is a company limited by guarantee registered in England and Wales. Our registered offices are: The Cube, 199 Wharfside Street, Birmingham, B1 1RN. Our company registration number is: 12608059.
Attachment:
report-solicitor-form 2024 (v4).docx
112.7kB
Report form
This form is to help you make your report about the professional conduct or regulatory concerns about a person or firm regulated by the SRA. The information that you provide will assist us to regulate in the public interest and deal with your concerns quickly.
For all other enquiries or complaints, please refer our Useful Contacts section on our webpage.
You can complete this form electronically or print it and fill it in manually.
Please return this form, with supporting documents, by email to report@sra.org.uk or post to:
Solicitors Regulation Authority
The Cube
199 Wharfside Street
Birmingham
B1 1RN
Please provide evidence to support your allegations.
Please do not send us original documents with your report. We scan incoming reports onto our systems and the paper copies are destroyed.
In all cases, please tick the relevant boxes.
Contact Details
Your title Mr
☐
Mrs
☐
Ms
☐
Miss
☐
Other (please specify)
Your surname
Your first name(s)
Your firm (if applicable)
Your address and postcode
Your contact phone number(s)
Your email address
If you need any reasonable adjustments or assistance to report your concerns, then please tell us here.
Details of your report
Name of the person you are reporting
Name of the firm
Firm address and postcode
Firms’ phone number(s)
Has the person you are reporting acted for you in the past?
It is important for us to know if you are complaining about someone who is or has acted for you as your solicitor. Please note that if you want to complain about the service that you received from your solicitor, you need to contact the Legal Ombudsman directly.
a) Has the solicitor’s firm acted for you in the past about this matter?
Yes
☐
No
☐
b) Does the individual you’re reporting to us act for another person?
Yes
☐
No
☐
Please tell us your concerns as clearly as possible:
• provide as much relevant information as possible as this is what we will use to assess your report.
• include dates where appropriate.
• If you are reporting more than one solicitor/firm, please make clear what you think each has done wrong.
• If you have already contacted another organisation about this matter, please tell us the outcome.
Please send in copies of any relevant documentation that supports your report together with a copy of this form. Please do not send us original documents. We scan incoming reports onto our systems and the paper copies are destroyed.
Your signature:
Date:
We recommend that you keep a copy of this form before you send it to us.
Data protection notice
The information you have provided in this form may be shared with third parties.
We usually have to disclose a complainant's complaint and identity to the person complained about or to the firm in which that person is involved. If a person making a complaint does not want to be identified, we will try to respect that. However, if we are unable to progress a complaint where we think there is an overriding need to protect the public, we may decide to disclose a person's identity.
If you’d like to know more about how we collect and use your information please read our privacy notice, available on our website at www.sra.org.uk/privacy
____________________________________________________________________
Auto-Reply
Yahoo/Inbox
From:report@sra.org.uk
To:Shantanu Panigrahi
Mon, 25 Nov at 15:03
Thank you for reporting your concerns to us about solicitors.
We will now open a case file and it will be allocated to a member of our Assessment Team who will aim to contact you within the next 25-30 working days or sooner if a problem requires our immediate response.
If we cannot help with your concerns, we will point you in the right direction.
Are we the right organisation?
We want you to raise your concern with the right people. Sometimes that is us. But other organisations may be best placed to help.
For example, if you have concerns about the professional service you have received from your solicitor, the right organisation to help is the Legal Ombudsman. Unlike us, it has powers to tell your solicitor to put things right, to pay compensation to you or reduce your solicitor’s bill if it finds there has been poor service. More information about the Legal Ombudsman and how to make a complaint can be found at https://www.legalombudsman.org.uk/
For information on how we handle your personal data, see our privacy notice.
This email is intended for the addressee only. This includes any attachments. Its unauthorised use, further processing, storage or copying is not allowed. If you are not the intended recipient, please let the sender know and then destroy all copies.
Please note the sender is not authorised to conclude any contract on behalf of the Solicitors Regulation Authority by email.
We are the regulator of solicitors and law firms in England and Wales. The Solicitors Regulation Authority Limited is a company limited by guarantee registered in England and Wales. Our registered offices are: The Cube, 199 Wharfside Street, Birmingham, B1 1RN. Our company registration number is: 12608059
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